BRAND STRATEGY
BUILT ON CLARITY
& AUTHENTICITY
Helping complex companies translate their capabilities and values to their audiences
Position yourself as an unquestionable market leader with data-driven and proven strategies that foster affinity
Brand Strategy for B2B fintech, SaaS, & Non-Profits
Developing a powerful and proven foundation for all your marketing and sales efforts
At 38th & Kip, we consult on a wide variety of brand and marketing elements for complex companies with layered product suites, long sales cycles, and sensitive buyer groups, helping them untangle their messaging and build trust through authenticity.
Our goals are to identify your uniqueness, connect with your customers, and establish your brand voice across your marketing channels. The goal is simple as it is complex:
Answer “Why would someone choose us over another organization?”
Brand strategy is not graphic design or logos, but the actions you can take to make people feel a certain way about your business. With changes to buyer demands and the push for authenticity in marketing, brand strategy is critical for a business’s success now more than ever.
Why Brand Strategy?
CONSISTENCY: Determine your company personality, visuals, and messaging, creating a consistent experience at every touch point of your marketing lifecycle.
ORIGINALITY: Understand what makes you unique - and better - than the competition.
AWARENESS: Know what your target customers are looking for, what motivates them and pains them, and why they choose you.
TRUST: Prove to your buyers that you are human and trustworthy in a time of authenticity upheaval.
PROJECT
Gemineye Analytics and AI
Discover how we crafted a whole new brand from the ground up for this fintech disruptor and positioned them as a leader in the analytics space for community financial institutions.
Brand Strategy FAQs
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Brand strategy is so much more than a logo, and a logo is just one part of brand strategy! A company with a great logo and no brand strategy is like a house with a freshly painted door, and then opening that door to find a complete mess inside. A logo is really just one piece of the puzzle.
A logo is one component, but a brand strategy goes well beyond that. It lays out a plan for your brand and your marketing - who do you want to see your brand, how are you going to show it to them, and what about your brand will make them take notice. Think about your brand strategy like you would any other piece of your business plan - it has multiple layers and multiple steps to implement over time. Your brand strategy is just as intricate.
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When you see a business without a brand strategy, you’ll recognize it immediately. When you see a business that you know does great work, but they’re marketing themselves poorly, recycling old materials all the time, and doing nothing to stand out - it’s because they have not paid any attention to their brand strategy.
A brand strategy serves as the rule book to give your marketing a sense of purpose and direction. Marketing for its own sake does little to help your business, and can just become ‘noise’ in an already crowded marketplace. A brand strategy lays out how you’re going to stand out from the crowd, and sets long term goals that will help use marketing to grow your business.
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At the end of each year it’s worth having a look at your marketing campaigns and strategies overall. This reflection allows you to see what worked, what didn’t, and what you might want to do differently in the coming year.
After the two-year mark, you’ll likely want to look at giving your brand even a mini refresh, if not a full one, within the coming year. Imagine living in a new house for three years - paint gets chipped, floors get scuffed, furniture is scratched, and it no longer looks as exciting without a little refresh. The same is true for your brand.
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It’s a professional brand strategist’s job to see what you don’t. When you’re too close to the brand, there’s a lot that you won’t be able to see, and then you’re left wondering why everything that you’ve put so much work into isn’t taking off.
A professional strategist offers that fresh perspective. They have an expert’s sense of the market - what’s on trend, and what is working well for your competitors. They can come to the table with a sense of creativity and ideas that are far beyond your expertise. You’re experts in your business; let them be experts at strategy.
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Digital marketing is an art, not an exact science, and anyone who tells you the latter should set off some red flags! However, there are things that can help you judge whether you’re working with an expert.
Look at samples of the person’s past work, and read their client reviews as well. Ask about what sort of past success they’ve had with clients, and if they can show you metrics. Ask to speak with past clients if you can, to get a sense of how they work and what they’re like to work with. Find someone who takes the time to understand YOUR business, and your goals for growth.
Lastly, find someone who you like working with! Even if the person is excellent, if you’re butting heads then sometimes it just isn’t a match. The right strategist may suggest things out of your comfort zone, but when they do you’ll know that they’re coming from the place of someone who cares about your success.
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Think about the difference between ‘what you do’ and ‘who you are.’ Marketing is something your business does, and it’s important for growth and customer acquisition. Marketing done well, though, is part of your branding - it’s the ‘who you are’ of your business.
Your brand is more than just what you write on your blog, or what you post on Instagram. Your brand is the personality of your business - what your business values, what it hopes to accomplish, who you are looking to help, and why you do the work that you do. Marketing is the promotional element; branding is at the core of who you are as a business.
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We are based in Roanoke, Virginia and provide services across the United States, Canada, and Europe.
“Working with 38th & Kip Studio hands down is one of the best decisions we've made! It's a given that Alicia (owner) is incredibly talented, but what sets her apart is that she genuinely cares about the mission/ vision/ values of the organizations she partners with.”
— Alicia Allen, CMO, Counseling4Kids
> See Counseling4Kids Brand Identity Project
Our Branding Process: Backed by Solid Data and Never, Ever Arbitrary
Practical
Why pay for brand strategy if you don’t know what to do with it? We provide services focused not just on strategy and high-level components, but also timely marketing tactics catered to each client. Our solutions are designed for your unique needs and we don’t subscribe to “all or nothing” service packages.
Research-Heavy
What goes into creating a powerful brand? Hours and hours of research. Analyzing competitors. Looking at trends. Chiseling, bit by bit, a organizational pyramid of values, proof, stories, and personalities. From company naming, taglines, and value propositions, to brand stories and targeted campaigns, we bring memorable and emotional qualities to your company’s brand.
Watch our video on our research-based processes and survey methods.
Rooted in Science
Our processes are grounded in human psychology, data, and current economic trends. We look to tried-and-true marketing tactics, like the SWOT (Strengths, Opportunities, Weaknesses, and Threats) Analysis, but also study emerging trends and science.
Watch our video on the why trust in marketing is the new benchmark for success.
Customer-Focused
Never underestimate how sensitive customers and prospects are to their own needs. If you use generic messaging and visuals that don’t speak to their lifestyle and needs, you erode trust and disengage them. The most successful B2B and technical brands understand how to speak their customers’ language through psychology, local messaging, and well-paved path to purchase.
Learn about our unique approach to creating target audience profiles.
What is Brand Strategy?
The foundation of all marketing, design, and communications efforts
Brand strategy is essential for organizations to consistently and powerfully communicate with their audience. Branding holds the foundational elements of who you are and why someone should select your business to solve their problem. Marketing is merely the actions you take to spread your message (the what), but branding is the reason you exist (the why).
Brand strategy can be confusing, and that’s why we’ve created a robust library of videos to help educate business owners and professionals on the importance of this area.
Why is Brand Strategy Needed to Grow Your Organization?
Brand strategy is understanding and communicating why customers should choose your business
Studies show that consumers want a meaningful connection to the companies with whom they do business. But how do you identify your values and personality, and then align them to your marketing strategies? We help you tackle these big questions with proven brand methodologies and a hearty dose of creativity.